Oklahoma Human Services (OKDHS) will begin accepting applications for Winter Heating on Tuesday, Dec.22, 2020, at www.okdhslive.org. Online applications are welcome at www.okdhslive.org if you need assistance with your main heating utility bill.


Some households receiving public assistance through OKDHS were pre-authorized to receive winter heating assistance and do not need to apply. These households have already been notified that they meet the winter heating eligibility requirements. Those households that did not meet the preauthorized selection, but are receiving OKDHS assistance, received a letter informing them of the Winter Heating open enrollment period.

The Winter Heating Assistance program does not cover emergency heating needs, and the LIHEAP credit may not appear on your utility bill for up to a full billing cycle from the date that it was applied.

Get Help

OKDHS Live Login Help

OKDHSLive Contact Support will help if you’re having trouble logging into your Oklahoma Department of Human Services account. To successfully log into the OKDHSLive Login system, you will be guided through this article.

This guide is for Oklahoma government assistance recipients that have already created an online OKDHS Live account. If you do not have an OKDHS Live online account login, click here for help on how to create your OKDHSLive Login account. We will provide you with detailed, step-by-step instructions to help you set up your new account.

How to Login OK DHS Live Online Account?

Please follow the steps provided below to log into the Oklahoma DHS Live online portal to access your benefits, follow the steps provided below.

  1. Access the OKDHSLive Login Page: The first step when logging into your Oklahoma DHS account is to visit the OKDHS Live website. The website can be found at www.okdhslive.org. Click the “Log In” link in the top-right corner of the page once you’ve arrived on the site.
  1. Enter your Email Address & Password: Once you click the “Log In” link, you will be taken to the OKDHSLive.org Login Page. Next, enter your Email Address and Password into the OKDHSLive Login portal. For help, refer to the screenshot below.

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  1. Submit your OKDHSLive Login Information: Click “Submit” after you have entered all the required information to access your OKDHS Live account. You can now proceed to apply, access, update, change, or renew your Oklahoma benefits.

How to Reset OKDHSLive.org Password?

If you have forgotten your Oklahoma DHS Live Account Password, follow the instructions to reset your password below.

1.) Visit the OKDHSLive.org Login Page: The first step when resetting your OKDHS Live account password is to visit the OKDHS Live website. The website can be found at www.okdhslive.org. On this website, click the “Log In” link at the top-right of the page.

2.) Click the “Forgot your Password” Link: Next, click the “Forgot your Password” link located under the OKDHSLive Login portal.

3.) Confirm your Account Information:  Then, following clicking on the link, you will be taken to a new page where you will be asked to confirm your account information. Next, enter the following information:

  • Last Name
  • Email Address
  • Date of Birth

       When complete, click the “Continue” button. For help, refer to the screenshot below.

Okdhs-Live-Reset-Password (1)

4.) Answer the Security Questions: Once you click the “Continue” button, complete the password reset process by confirming your identity. To do this, you will be asked to answer two security questions. These were set when you created your OKDHSLive.org account.

5.) Create a new OKDHSLive.org Password: When you successfully confirm your identity, you will be able to create your new OKDHSLive.org Password. Your password must contain 8-20 characters and have a minimum of two letters and an OKDHS Phone Number. Once you have created your new password, you can proceed to log in to your OKDHSLive.org account as usual.

How to Recover OK DHS Live Username?

If you have forgotten your OKDHSLive.org Username, you cannot recover that information online. To recover your Oklahoma DHS Live Username, you will need to OKDHSLive Contact customer service. For help, use the OKDHS Customer Service OKDHSLive Contact information. i.e. Call on (405)522-5050 for further assistance regarding resetting your Username.

What is the procedure for filling out and signing birthdates online?

The preparation of legal paperwork can be time-consuming and costly. We simplify the process with our pre-configured web templates. In addition, setting up an Okdhslive account takes less than five minutes. By using our state-specific samples and clear guidelines, human error is virtually eliminated.

Following these simple steps will get your Okdhslive ready quickly:

  • The template may be selected from the catalog.
  • Complete all fields that are fillable with the necessary information. You can add or relocate areas by using the intuitive drag-and-drop graphical user interface.
  • You need to make sure nothing is missed or typographically incorrect.
  • On the PDF page, sign the document with your e-signature.
  • After you’ve made your changes, click Done to save them.
  • You can save or print the PDF version of the document.
  • Send the document to the recipient as soon as possible.
  • Create an accurate Okdhslive by taking advantage of the fast search and innovative cloud editor. Produce documents online and remove the routine!

Oklahoma DHS Live Account Benefit Program

The Department of Human Services (DHS) in Oklahoma is responsible for administering government assistance benefits in Oklahoma. The online portal used by the state for easy benefits application and management is OKDHSLive.org. The OKDHS Live portal gives Oklahoma residents access to their assistance benefits 24 hours a day, 7 days a week.

Currently, the OKDHSLive.org website serves the following benefit programs:

  • Food Stamp Benefits (SNAP)
  • Cash Assistance (TANF)
  • SoonerCare (Medicaid)
  • Energy Assistance (LIHEAP)
  • WIC – Women’s, Infants, and Children
  • Child Care Assistance
  • Oklahoma School Breakfast and Lunch Program

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You can use the OKDHSLive.org website to complete the following tasks:

  • Check your Eligibility
  • Apply for Benefits
  • View your Cases/Check Application Status
  • Renew your Benefits
  • Upload Documents
  • Report changes to Benefits

To manage, apply or submit changes to your benefits, you must log in to your OKDHS Live account.

Official NameOKDHSLive
Languages AvailableMultiple
Country Of OriginUnited States Of America
Portal TypeLogin
Managed ByOklahoma Department of Human Services


How do I get a client’s user ID and Password to see their renewal screens on OKDHS Live?

NEVER ask for an OKDHS User ID and password from a client. Activating OKDHS Live will bring up the renewal screen. Logging in with your own User ID and password and clicking “Renew My Benefits” will let you renew your benefits. Please enter the Social Security OKDHS Phone Number and the date of birth of the payee on the Client Information page. After that, enter the current mailing zip code of your case on the zip code confirmation page.

How do I log in to a client’s renewal screens on OKDHS Live?

The renewal screens will appear in OKDHS Live! After logging in with your own User ID and password, click on “Renew My Benefits”. Fill out the Client, Information page with the payee’s Social Security OKDHS Phone Number and their Date of Birth. After that, you need to enter the case’s current mailing zip code on the zip code confirmation page.

Can I get a printout of what the client entered in OKDHS Live?

Definitely. It can be accomplished in two ways:

     1.) Check out the client’s Renewal Screens on OKDHS Live! The only screen you will see once the renewal application has been submitted is one that offers you the option to “See My Renewal”.

     2.) A .pdf file showing the client’s information can be viewed and downloaded by clicking on the “See My Renewal” button.

What is the average wait time when someone calls OKDHS Live! OK DHS Phone Number?

Like reception wait times, the wait time can vary greatly depending on the time of day and the day of the month. The goal is to have a wait time of no more than two minutes. On some weeks of the month, clients can wait for as little as 20 seconds. During the week of the deadline as well as around the 5th of the month (when clients are notified that their renewals are due) the wait time averages 4-5 minutes. During high volume times, wait times may reach 10 minutes or more, but that is the exception and definitely the upper end of the spectrum.


The Oklahoma Department of Human Services continues to operate all programs and services of the safety net.  Oklahoma Department of Human Services states it is committed to the safety of its employees and the public as well as the continuity of service to its customers.  In light of COVID-19, OKDHS continues to monitor and implement guidance from the Federal agencies administering our various programs, the Centers for Disease Control and Prevention (CDC), and the Oklahoma State Department of Health (OSDH).  

There is reliable and consistent information about COVID-19 on the CDC Coronavirus website and on social media. Alternatively, you should contact the COVID-19 Call Center operated by the OSDH at 877-215-8336. The phone center is open from 9 a.m. until 7 p.m., Monday through Friday, and from 9 a.m. to 3 p.m. on Saturday. Spanish-speaking interpreters are available through the Call Center.

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In addition to SNAP benefits, the Employment and Training Program (E&T) offers SNAP recipients the opportunity to gain skills, education, training, or work experience. The program is offered free of charge to participants and helps promote employability and self-sufficiency. Public Strategies is the contractor for SNAP E&T, which is currently offered only in Oklahoma County.  With the assistance of a Navigator, SNAP E&T provides a variety of components tailored to each individual’s particular needs and career goals. 

The Oklahoma Department of Human Services encourages customers who need assistance to apply or renew services using www.okdhslive.org and www.okbenefits.org. For the prevention of the spread of all illnesses, but in particular COVID-19, the CDC and OSDH advocate routine hand hygiene, coughing and sneezing etiquette, social distancing, and staying home when ill.

Final Words

Some households receiving public assistance through OKDHS were pre-authorized to receive winter heating assistance and do not need to apply. Residents who are pre-authorized have already been informed that they are eligible.

In addition, households receiving OKDHS assistance that did not meet the preauthorized selection received a letter announcing the seasonal open enrollment period for Winter Heating. It may take the utility provider up to a full billing cycle for your LIHEAP payment to appear on your utility bill since Winter Heating assistance is not an emergency program.

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